About Us

About Wanderlux

Wanderlux is a complimentary travel & concierge service delivering ultra-luxury, experiential and elite servicing to a portfolio of clients.  Wanderlux is personal, well-connected, and highly regarded as a leading travel assistance service.

Unlock the power of Wanderlux

Perhaps you don’t have time to research endless holidays, you’re in need some professional guidance and advice, or you simply don’t enjoy the planning an adventure. Partnering up with Wanderlux will give you the support and confidence to ensure every element of your trip is carefully thought through and seamlessly planned.

No Fee. No Stress. No Obligation.

Enabling esteemed clients to wander in luxury, we partner only with leading hotels around the world. We deliver immersive encounters that are bucket-list worthy and we provide VIP access that few can experience.  Our global connections access the most luxurious and intrepid properties, super-yacht expeditions and private jet charters. No matter what your demands are, or how big your imagination is, each of our carefully curated itineraries are completely tailor-made specifically for each of our guests.

Experience

We guarantee that we will connect you to mesmerising destinations & unforgettable experiences

Quality

We guarantee that your trip is made with imagination thoughtfulness and meticulous planning

Trust

We guarantee that we will support you 24/7 with advice, solutions & assistance

What we do

We Listen

From the first interaction to the moment you return, we will work with you every step of the way. We will ask you questions about what you don’t like as much as what you do like. We will ask you why, and understand your choice, what drives you and how you came to the idea. We will learn all we can from you, so when we build your dream itinerary, it is based on your wants, your needs and your desires. After all, this is your trip.

We Build

No two clients are the same, so why should two itineraries be the same? Every Wanderlux trip is hand curated, personally designed and meticulously planned from start to finish so you don’t have to worry about the how, what or when. From first draft to final delivery, very destination, activity and meal can be altered to your preference, so in the end, it is your experience and your dream that comes to life.   

We Deliver

The time has come to travel and you are about to embark on your trip of a lifetime. Everything has been designed and planned by our team to run seamlessly, so you can simply relax and enjoy. Behind the scenes, we continue to work 24/7 to thoughtfully operate each part of your journey and will be available to support and guide you as you need. You will also have a VIP support team on the ground, local to you.

Our Promise

We pride ourselves on delivering a quality service that our clients can rely on and trust. This is why we have been recognised in the industry as a leading travel design service, and why we only work with partners that can guarantee your financial security.  Every single booking is protected and secured by our partners.

ATOL Protection

We work with an ATOL licensed air partner to service all of your flights, so you are financially protected. Each booking will issue a certificate number which will be specific to your reservation. The law says your holiday must be protected if it is a package holiday. ATOL (which stands for Air Travel Organiser’s Licence) is a UK financial protection scheme and it protects most air package holidays sold by travel businesses that are based in the UK.   The scheme also applies to some flight bookings, usually those where you book flights (including UK domestic flights) but do not receive your tickets immediately.

Traveller Made®

A recognised and rewarded network of luxury travel designers dedicated to providing unique and exclusive bespoke journeys to travellers looking for original experiences, requiring skilled and knowledgeable advisors who are committed to fully servicing their clients. Wanderlux have been awarded as a recognised Traveller Made® member, joining a network of extraordinary Luxury Travel Designers who afford the most appropriate response to the needs of discerning travellers, seeking an appropriate level of service. An invitation-only system drawing together the best players in the luxury industry.

IATA – Travel Industry Designated Services

IATA / TIDs is an agency identification program that allows the bookings of travel sales intermediaries to be recognised by industry suppliers from airlines, hotel & resort chains, cruise lines, car rental companies, theme parks, and rail companies. Through a referral application process, a travel intermediary that has been accepted into the TIDS program has been properly vetted by IATA, meets all industry requirements, and can access a broad supplier network to book travel and receive commissions.

WANDERLUX INSPIRATION

Follow Wanderlux for a behind the scenes peek on our top destinations this year